Rachel L. Alexander
Content & Curriculum Developer
Trainer and Educator
PROFESSIONAL SUMMARY
I'm a seasoned content and curriculum developer with over 10 years of experience across nonprofit, public, and private sectors. Specializing in Leadership & Development, I design and develop modernized instructional materials—including e-learning courses, instructor-led training, job aids, multimedia presentations, and assessments.
My expertise lies in optimizing operations and programs to drive growth and efficiency while translating business and mission-driven goals into tangible results. Passionate about enhancing program design, processes, and stakeholder engagement, I am a collaborative team leader who excels at building strategic alliances to support key initiatives.
Explore my portfolio to learn more about my skills and achievements.
PORTFOLIO
RESUME
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● Developed standard operating procedures and document workflows to drive current and future processes.
● Established communications protocols and feedback processes to manage procedural changes.
● Conducted walk-through demonstrations of proposed process changes.
● Offered data-driven recommendations to align company strategies and process improvement initiatives.
● Conducted training and applied change management to achieve desired outcomes.
● Liaised with staff managers to collaboratively design process change implementation plans.
● Produced documentation outlining process improvement solutions.
● Maintained authoritative knowledge on change management techniques effective in improving processes without disrupting operations.
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● Worked closely with organizational leadership and board of directors to strategically affect operational direction.
● Exercised appropriate cost control to meet budget restrictions and maximize profitability.
● Drove strategic improvements to enhance operational and organizational efficiencies.
● Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
● Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
● Supervised writing of all grant applications and checked information for accuracy prior to submission.
● Created promotional materials and provided insightful information to social media, websites and print media to educate public.
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● Designed and developed exceptional technical course content and lab exercises for instructor presentation or self-paced learning.
● Managed multiple concurrent projects and consulted across organizations to determine objectives.
● Built and delivered learning content according to priority and scope.
● Developed applications and lab exercises to support courseware development.
● Worked with internal stakeholders to perform skill gap assessments and built training content to address gaps.
● Collaborated with colleagues in developing benchmark lessons and identifying curriculum needs of faculty.
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● Designed, implemented and managed successful training programs to meet department and county needs.
● Designed course materials and supported implementation.
● Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
● Collaborated with administrators to determine course objectives.
● Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials.
● Planned and monitored implementation of technology-based learning programs.
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● Collected information about company objectives and employee deficiencies in order to assess training needs.
● Conducted evaluations and observed employee performance to identify areas of needed improvement.
● Monitored employee progress and gave feedback to management and additional training requirements.
● Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
● Maintained records on attendance and participation.
● Created monitoring strategies to verify implementation of practices introduced in training.
● Collaborated with management to identify company training needs and scheduling.
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● Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
● Worked closely with instructors to prepare online materials, content, and tools to facilitate training globally.
● Effectively implemented best training practices and learning principles in planning and creation of instructional materials.
● Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
● Designed, implemented and managed successful training programs to meet department and school needs.
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Bachelor of Science: Curriculum Development Florida International University | Miami, FL | March 2010
Bachelor of Science: Education Florida International University | Miami, FL | March 2010
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● Created and implemented a sustainable curriculum which is continuously implemented in Botswana, Africa's Department of Education.
● Produced, Directed and Filmed a PSA which is now being shown in all 8 delivery hospitals in Broward County.
● Successfully trained over 1,500 community professionals over the course of 5 years
● Collaborated with a national organization to successfully implement a $20,000 media marketing campaign
● Supervised team of 8 staff members.
● Created a Programs Manual for the Safe Sleep Program of Broward Healthy Start Coalition
● Resolved product issue through consumer testing.
● Documented and resolved maternal health issue which led to a rapid decline of sleep-related deaths in Broward County.
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● Six Sigma Certification Program (2022-Present)
● Rotary International (2005-2020)
● Florida International University Alumni Association (2010-Present)